Terms and Conditions

Please read carefully before proceeding.

1. Introduction

Welcome to Al-Faheem Oud. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Products & Services

Al-Faheem Oud specializes in the sale of oud, oriental fragrances, incense, and luxury gift products. All products displayed on the website are subject to availability.We reserve the right to modify or discontinue any product without prior notice.

3. Orders & Payments

  • All orders placed through the website are subject to acceptance and availability.

  • Prices are listed in Saudi Riyals (SAR) and include applicable taxes unless stated otherwise.

  • Payments are processed through secure and trusted payment gateways.

  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

  • Delivery is available within the Kingdom of Saudi Arabia.

  • Estimated delivery times are provided for guidance only and may vary.

  • Al-Faheem Oud is not responsible for delays caused by third-party courier services.

5. Returns & Exchanges

  • Due to the nature of fragrance products, opened or used items are non-returnable.

  • Returns or exchanges are only accepted in case of damaged or incorrect items, provided they are reported within 48 hours of delivery.

  • Products must be returned unused and in their original packaging.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the exclusive property of Al-Faheem Oud. Any unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Conduct

You agree not to misuse the website or engage in any activity that may harm, disrupt, or interfere with its operation or security.

8. Limitation of Liability

Al-Faheem Oud shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.